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Enjoy free delivery upon purchase $600.

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Privacy Policy

Here, at Tenderloin Fine Food Ltd, we are committed to protecting your personal information.  All data collected in the process of placing an order is purely for billing and delivery purposes.  Your personal information is not passed on or sold to other companies for any other use. Tenderloin Fine Food Ltd. complies with the Personal Data (Privacy) Ordinance Hong Kong. It is our policy to protect your privacy with care.

1. Collection and Use of your Personal Data

Any personal data collected from you and held by us will only be used for purposes which include processing your application for membership and registration, verifying your identity as our customer/member and/or your eligibility to participate any of our activities and programs, managing your membership account, answering your enquiry, sending you news and marketing materials about our brand, information and promotions regarding our fine food and/or related products and services and for research and statistic purposes through various communication channels such as direct-mail, email, mobile messaging, telephone communications and/or through any other electronic means including social network platforms.


2. Direct Marketing

The personal data that you provide (including, without limited to, your name, membership number, contact details and other information in your profile) maybe used by us for sending you marketing materials about our brand, information and promotions regarding our products and services but your consent (or your indication of no objection) shall be obtained. If you do not wish to receive our marketing materials, please send an email stating this to info@tenderloin.com.hk or contact one of our customer representatives at 2692 9329. 

3. Security and Correction of Personal Data

We have installed security systems to ensure your personal data are not subject to unauthorized access. You have the right to check, in accordance with the requirements as stated in the Ordinance whether we hold data about you and to have access to those data. You may request to correct or update the data if they are inaccurate.  


4. Disclosure

Your personal data will solely be handled by our staff but may be transferred to and used by other personnel who or company which provides services or advice to us in connection with our operations. Except as stated above and/or unless we are required by law to make disclosure, your personal data will be kept confidential and will not be disclosed to any other person without your consent.


5. Cookies

We use cookies in order to improve your shopping experience when you visit www.tenderloin.com.hk . Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to  www.tenderloin.com.hk and recognize you when you return. Information collected from these cookies may be used for the purposes laid out above in this privacy policy.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or settings menu in your browser. If you disable cookies, you may not be able to enjoy all the functions in  www.tenderloin.com.hk .


6. Changes to this Statement
Tenderloin Fine Food Ltd. Privacy Policy Statement may be updated from time to time. In case of inconsistency between the English and Chinese version, the English version shall prevail.