Here, at Tenderloin Fine Food Ltd, we are committed to protecting your personal information. All data collected in the process of placing an order is purely for billing and delivery purposes. Your personal information is not passed on or sold to other companies for any other use. Tenderloin Fine Food Ltd. complies with the Personal Data (Privacy) Ordinance Hong Kong. It is our policy to protect your privacy with care.
1. Collection and Use of your Personal Data
Any personal data collected from you and held by us will only be used for purposes which include processing your application for membership and registration, verifying your identity as our customer/member and/or your eligibility to participate any of our activities and programs, managing your membership account, answering your enquiry, sending you news and marketing materials about our brand, information and promotions regarding our fine food and/or related products and services and for research and statistic purposes through various communication channels such as direct-mail, email, mobile messaging, telephone communications and/or through any other electronic means including social network platforms.
2. Direct Marketing
The personal data that you provide (including, without limited to, your name, membership number, contact details and other information in your profile) maybe used by us for sending you marketing materials about our brand, information and promotions regarding our products and services but your consent (or your indication of no objection) shall be obtained. If you do not wish to receive our marketing materials, please send an email stating this to firstname.lastname@example.org or contact one of our customer representatives at 2692 9329.
3. Security and Correction of Personal Data
We have installed security systems to ensure your personal data are not subject to unauthorized access. You have the right to check, in accordance with the requirements as stated in the Ordinance whether we hold data about you and to have access to those data. You may request to correct or update the data if they are inaccurate.
Your personal data will solely be handled by our staff but may be transferred to and used by other personnel who or company which provides services or advice to us in connection with our operations. Except as stated above and/or unless we are required by law to make disclosure, your personal data will be kept confidential and will not be disclosed to any other person without your consent.
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6. Changes to this Statement